eastbourne hospital admissions eastbourne hospital admissions

The senior team demonstrated a significant focus on improving sepsis screening and treatment. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. The intensive care service used procedures to ensure that patients received safe and effective care. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton Visiting times: 2.00pm - 8.00pm. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. 25 January 2023. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. the service is performing badly and we've taken enforcement action against the provider of the service. Staff assessed risks to patients, acted on them and kept good care records. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Provided and run by: East Sussex Healthcare NHS Trust. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Admissions. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. Each report covers findings for one service across multiple locations. Our rating of the Eastbourne Midwife Unit was requires improvement. The incidence of both pressure damage and falls had shown a sustained improvement over time. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Staff kept detailed records of children and young peoples care and treatment. the service isn't performing as well as it should and we have told the service how it must improve. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). We found there was strong and clear leadership capacity and capability. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. there are some services which we cant rate, while some might be under appeal from the provider. Overview. Provision for patients with mental health needs was variable. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. 877.870.7012. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. Have you found an error with this catalogue description? People could access the service when they needed it. Find Hospitals in Eastbourne listings on 192.com. Good The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Published Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. We saw dedicated areas for children in the main outpatient waiting areas. Suspended ratings are being reviewed by us and will be published soon. There were some issues with the structural maintenance of the hospital. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Browser Support A new training programme was being rolled out. We understand that family members may wish to visit during meal times to help you eat, if this is needed. The plan for your discharge from hospital will start on your admission to hospital. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Hospedia gives you access to many television and radio stations and a dedicated telephone number. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. There are vending machines outside most wards. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. Mental health services were provided by another trust. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. We rated it as good because: Published A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. They provided emotional support to patients, families and carers. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; This included greater emphasis on evidence-based practice and training. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. We reviewed 3 sets of patient care records. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. Some aspects of service planning were expanding to meet increased patient demand. Leaders supported staff to develop their skills and motivated them to succeed. 01323 645 555 View details. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. 27 February 2020. Please visit our Insurances Accepted page to learn more. The service managed safety incidents well and learned lessons from them. They were focused on the needs of patients receiving care. the service is performing well and meeting our expectations. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. TN40 2DZ. 0300 131 4500, Bexhill Hospital Staff recognised incidents and reported them through the electronic reporting system. Explore Your Treatment Options : You . Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. This was demonstrated through consistently poor audit results despite governance interventions. Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. Patient records were available, kept secure and up to date. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. We inspected the Maternity service as part of our national maternity inspection programme. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Medicines management had been added to the safety thermometer as an additional performance measure. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Acute Admissions Limited Headquarters. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. The service controlled infection risk well. To use this service you will need to buy a pre-paid card. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Alongside the falls assessment an individual needs assessment is completed. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Staff recognised and reported incidents and near misses. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Eastbourne District General Hospital. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. We accept all major insurances as well as Medicare and all AHCCCS plans. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Provide SDEC services at least 12 hours a day, 7 days a week. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Kings Drive, Eastbourne, East Sussex, BN21 2UD The identification, reporting and investigation of incidents had improved significantly since our previous inspection. Infection prevention and control measures had improved since our previous inspection. At least one standard in this area was not being met when we inspected the service and. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Money for the television and phone system by your bedside. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. The service had enough staff to care for patients and keep them safe. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Overall: Good. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Learning from Morbidity and Mortality meetings needed further development. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Data collection takes place on one day each month and reported within monthly governance meetings. In addition patients consistently spent longer in the emergency department than the national average. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. For example, through the use of practice based competency assessments for a variety of clinical procedures. Prev 1 2 Next . AAA Team Home . No rating/under appeal/rating suspended The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. 27 January 2017. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Staff knew where to access support and information. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Operated by Southern Service and Stagecoach South East, the . Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. This includes an average layover time of around 7 min. Any addresses or telephone numbers that you might need. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Infection prevention and control standards were variable. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. Please speak to the nurse in charge of your care or area. 27 March 2015. Records were brief and suggested limited discussion and challenge. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. the service is performing badly and we've taken enforcement action against the provider of the service. Find out more. Hospitals. Large amounts of money or valuables, such as jewellery or electronic devices etc. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. At least one standard in this area was not being met when we inspected the service and They were visible and approachable in the service for patients and staff. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Signposting was not dementia friendly and did not accommodate visual deficit needs. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance.