The new pass is free. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You can make updates to the following details before your bus pass renews: your appearance. This will be. Renew your older or disabled person's bus pass This renewed people had to fill in forms and submit photographs but we have scrapped Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. For assistance with new applications: (Click the arrows below to reveal the answers). To get an older persons bus pass you must 2 Apply to your local council. We apologise for any inconvenience that this situation may have caused you. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Hampshire County Council Concessionary Travel Scheme - General Terms Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If you have not received either a letter or full pack call us straight away on 01452 426265. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. I am a disabled pass holder, will I receive a bus pass renewal letter? Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. It is no longer. gov.ie - Operational Guidelines: Free Travel Scheme Changes To Renewal Of Concessionary Bus Passes. You can apply for your renewal bus pass online. The expiry date will normally be five years from your birthday. 1 week before current vouchers expire. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Please check with the county council in the area you plan to visit. You can apply for a disabled persons bus pass if you are a Medway resident. For further information see. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. 5 Other ways to apply. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Forgotten your Username? So, to find out if you're eligible and where to apply, get in touch with your local council. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. In the unlikely event that your pass does not arrive, you should call 01452 426265. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Collecting an application form from your local library. Apply for a new age-related pass. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Our free email alerts will help keep you up to date with the things that matter to you. Copyright Lancashire County Council 2022. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. You can start using your new pass immediately, just like you would with a new debit or credit card. Login Or Register | Lancashire County Council Bus Pass To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. You do not need to renew an igo card. You can apply for your renewal bus pass online. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. My new bus pass will not work when I place it on the smart card reader on the bus. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. 2 Are senior bus passes renewed automatically? If you've had a concessionary bus pass for the last five years, you might . Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Find out more about an igo card. Disabled person's bus pass . The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Some bus services are changing. My new bus pass has been refused by the driver. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. How long will it take to get a bus pass following a renewal/application? I am an age-related bus pass holder and my current bus pass is due to expire soon. All content 2023 Southend-on-Sea City Council. You will need to apply to your new local authority for a new pass. These pages are for East Sussex bus pass holders. Blackpool: Age-related passes will be valid for five years. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. What do I do about my concessionary bus pass? English bus passes are not accepted in Scotland and vice versa. You also have the option to opt-out of these cookies. Will receive a renewal form, as evidence is required to obtain a new pass. No. The cookie is used to store the user consent for the cookies in the category "Analytics". Newsroom - New bus pass to be renewed automatically Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you move address, update the details on your bus pass at least three weeks before the renewal date. Applicants whose pass was issued due to a disability will continue to be automatically renewed. for staff to amend your details and arrange for a renewal pass. You do not need to reapply for your bus pass. Please note you will require your customer number to complete the form (This can be found on your renewal letter). We send out renewed passes by the end of March. This should include: -. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. However, you may visit "Cookie Settings" to provide a controlled consent. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. What happened to the baby in Joy Luck Club? If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Currently this is at age of 66. How did the American colonies actually win the war and gain their Independence from Britain? LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News If your current bus pass is due to expire within the next month, this is an indication that we . In London, you can use your card on buses but not on the Underground Train services. Analytical cookies are used to understand how visitors interact with the website. If it has already expired, please call 0345 678 9088 to arrange a renewal. Renewing an older persons bus pass | East Sussex County Council If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Can I use my disability-related with a companion bus pass in other parts of England? However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Advice for bus pass holders whose cards are about to expire Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. N94. My age-related pass has now expired but I have not received a new one. applies to approximately 12,000 people, the vast majority of whom are This website uses cookies to improve your experience while you navigate through the website. You have moved since your last bus pass was issued and not informed us. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Lee Your browser does not allow scripting so some of the features of this page may not work. You will need to apply to this authority for a new pass. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. This cookie is set by GDPR Cookie Consent plugin. Where can I get a bus pass for an older person? March 2023 renewals. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Your pass will be automatically renewed if you have used it within the last 13 months. This can be your email address or set to something memorable for you. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Major investment in boroughs schools continues! You can get an older person's bus pass when you reach State Pension age. Click or tap the rating which best represents your experience. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. What should I do? If you have any questions, you can call us to discuss your application on 0345 200 0388. Bus Blackburn with Darwen: By clicking Accept All, you consent to the use of ALL the cookies. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Are senior bus passes renewed automatically? Using your card. Can I use my pass on Trains? You should have received all the information you need by now. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. The pass is valid for the journey being undertaken, for example at the right time of day. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. . Senior HOLO cards available at all Satellite City Halls on Oahu Older or disabled persons bus pass | Essex County Council We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Your new pass will be valid for 2years. If you do not receive your new pass please contact our information line on 0345 600 0659. No, concessionary bus passes are not accepted on the night Buses. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Your bus pass will be renewed automatically. How do I renew my bus pass in Northumberland? The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Higgins, Telford & Wrekin Councils Customer Services Manager, said. You will receive your pass by post within 5 working days. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Necessary cookies are absolutely essential for the website to function properly. Free bus passes explained - Surrey County Council - surreycc.gov.uk How does violence against the family pet affect the family? It does not store any personal data. Alternatively you are able to renew your vouchers online. What is the cause of the card not working? Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. What are the 3 most important parts of a motherboard? Passes that were automatically renewed should be received by 1st March 2023. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Lancashire: Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. These are mostly people who have held a bus pass since at least 2008 and will now be . Can I use my English senior citizen bus pass in Scotland? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Alternatively, you can renew your pass online. pensioners. You should allow 6 weeks for your application to be processed. If you pass does not register on the card reader on the bus, we won't know the pass is being used. You may be eligible for financial support. You should have receive your renewal form by mid-February. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Renewing your bus pass or reporting it as lost or stolen At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. You can apply for a replacement bus pass by filling in the lost bus pass application form. Can I use my bus pass on National Express Services? Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Renewing your Bus Pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Residents are. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Free travel before 9.30 am on infrequent services. If you have not received this letter, call us straightaway on 01452 426265. This cookie is set by GDPR Cookie Consent plugin. five years "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . You can find your renewal code located in the box towards the bottom of your renewal letter. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Apply for your bus pass by visiting the GOV.UK website. Older person's bus pass renewal. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Unemployed people. Please note the Bus Pass system is separate to other Council systems and requires its own login information. If you have not received your renewal form, please contact our information line on 0345 600 0659. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. These cookies will be stored in your browser only with your consent. I have applied for my new bus pass, what should I do with my current pass? Copyright 2023 Wisdom-Advices | All rights reserved. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays.