aec russells hall hospital aec russells hall hospital

Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. In 2011/12 33,000 ambulances turned up at our Emergency Department. The trust took immediate steps to put this right. Rowley Regis, We are proud to be the healthcare partner you trust to care for those you love. We saw that a number of improvements had been made to the diet and fluids that people received. DY1 2HQ, Posted via Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. We did not speak to people as part of this follow up review. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Any other browser may experience partial or no support. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Went here with my young daughter, to A and E, all staff were very helpful and kind. First amu then onto ward A2. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Learn more. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Visit https://www.careopinion.org.uk If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. We are continuing to monitor progress against these. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published We are pleased to hear that you were impressed with the care and treatment you received with us. Russells Hall Hospital Accident and emergency For more information on ratings, please visit medicare.gov. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. You can register to join the FutureNHS Collaboration Platform workspacehere. With his familys legacy gift, this vision will become a reality, said Peace. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding B71 4HJ. there are some services which we cant rate, while some might be under appeal from the provider. Call our main line for general inquiries. Out NHS is amazing all staff were professional and amazing. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. You can search by name or top speciality. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Departments did not always have effective systems for identifying risks. This is not my first experience of this hospital not checking information relayed to them by 111. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Can Nigeria's election result be overturned? Information was available for people to read if they chose to. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Tickets cost 3 and the journey takes 5 min. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. It is great to hear that you received excellent care and treatment in AMU and Ward A2. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Inadequate Follow BBC West Midlands on Facebook, Twitter and Instagram. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Pensnett Road, Dudley, West Midlands, DY1 2HQ. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. All the best and take care. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Our rating of services stayed the same. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. I want to especially thank the WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit We received information from the trust and other bodies monitoring the trust. It is great to hear that you received excellent care and treatment in Maternity Department. Health Education England will join us in April 2023. Patient Experience Team, review titled My visit to A & E after an accident. the service is performing well and meeting our expectations. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. the service is performing badly and we've taken enforcement action against the provider of the service. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. If you need sub-specialty input, you will then be referred to different specialties. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Care records were not always written and managed in a way that kept patients safe. There are no community services for inpatients or children and young people. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Click here for the news and events happening at Russell Medical. All rights reserved. Who has Care Opinion told about this story? The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. the service is performing badly and we've taken enforcement action against the provider of the service. I was induced after the consultant identified a large amount of fluid around my baby. Published The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. They said the symptoms indicated COVID. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. They didnt look to see what information had been recorded but asked what my symptoms were. nhs.uk We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. After firstly being admitted with a cellulitis infection in my left leg Since the last review, we have continued to monitor the trust and progress against their action plan. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Patient Experience Team. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. 30 July 2013, We found that people received care that met their needs. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. The BBC is not responsible for the content of external sites. Guest hospital is a satellite hospital which offers additional outpatient facilities. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Published 4688/4676) Lisa Evans-Dimmock. One person we spoke with said, 'I have no complaints about this hospital. The ED sees approximately 97,000 patients per annum. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Tell us what was good and what could be improved, say thanks or call for change Such a lovely Dr and an asset to the hospital. 6 September 2018. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! The services are multidisciplinary and include nursing staff and allied health professionals. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. We are thrilled to hear that staff were proffesional and efficient. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Your lovely comments have been shared with the AEC team who will be delighted to receive them. psychotherapist for the kindness they showed me. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. At least one standard in this area was not being met when we inspected the service and Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. The emergency department (A&E) is busy and overstretched. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Some improvement in patient flow through the ambulance triage assessment area were seen. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. West Bromwich, Agency or bank staff predominantly staffed each area we inspected. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Creating a new NHS England: NHS Digital and NHS England have now merged. All rights reserved. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. All the best and take care. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Care records were still not always written and managed in a way that kept patients safe. I recently came into hospital on the day surgery unit for a SLNB and biopsy. - we'll pass your stories to the people in health and social care who can make a difference. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Full blood test, chest X-ray and seen by dr for my results within 3 hours. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Share your experiences of UK health and care services, Default [Very happy with 'Staff skills'] I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. People told us that they were given choices about meals and drinks so that they received things they liked. Good There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. They really invested time in me and understanding me. In fact, we're the only hospital in Broward the service isn't performing as well as it should and we have told the service how it must improve. There are a number of areas of good practice in the trust, which should be encouraged. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Some patients with suspected sepsis were not identified or managed appropriately. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. The senior led team will review you on a daily basis, including weekends and bank holidays. DY1 2HQ, Posted via This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. To call the information desk from within the hospital, dial extension 7081. After being discharged yesterday I had spent a month in your care These clinics provide patients with the opportunity to be reviewed by a senior doctor. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We provide healthcare in hospital and the community. People told us that they were happy with the care that they had received at the hospital. Our rating of safe was Inadequate overall. (01384) 456111, Provided and run by: We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. There were areas of poor practice where the trust needs to make improvements. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. Who has Care Opinion told about this story? Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. WebWe offer a 24 hour stroke service at Russells Hall Hospital. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. Published What we found is summarised within the overall summary.